Kenmore Dental Associates, PLLC

Kaylawdw zjno Wolfe a month ago

I was a patient here and I got a bill in the mail multiple times and you know how life happens and you forget well I forgot and finally the last notice I called and said here is my card but you can’t run it till Monday and the lady said ok and took my card number. So I thought it was paid cause I didn’t get an another bill in the mail. Well one of my fillings came out that they did when I was pregnant and it got infected. So I called them and told them and they said the dr wants to see if an antibiotic will work until after I give birth and they will then see me and also the lady said my bill was never paid and I told her the whole thing and she said well we don’t save cards and pay it later and I said well the lady I spoke to on the phone told me she could so how is it my fault so anyways I paid it and thought it was fine. Well now I have giving birth to my daughter so I called the dentist to make an appointment like they told me to when I was pregnant and the lady on the phone said they can’t see me cause my account went to collections. I said are you getting me it was paid and the dr even wrote me a rx for an antibiotic and told me to call back when I wasn’t pregnant anymore to

ricardo torres a year ago

If you're a busy person looking for a business with professionalism and communication skills, this place is not it. New patient here. Confirmed my appointment, double booked my slot, didn't receive communication that my appointment was given away to someone else. Walked in and questioned as if I had no appointment at all. This was not a good experience for me, my schedule is super locked tight busy and this business dropped the ball and made it worse with their lack of customer service. I was spoken to from across the room which was distasteful. Zero patient advocacy. I found a friendly dental office over the phone after I left this horrible experience, they were nice enough to fit me as a new patient without a waitlist and being double booked without an explanation.

Hex Kleinmartin a year ago

I just had my first cleaning here, and I'm very impressed. The building is nice and open, and the hygienists have their own dedicated spaces, which is a big change from all the other dentists I have encountered in the area. The staff were nice and helpful, and everyone seemed calm and relaxed, which helped make a calm atmosphere to the office. I'm having some cavities taken care of, so I will update after that.

Douglas Hanna-Rausch a year ago

The team at KDA was absolutely wonderful. I’m usually nervous about going to the dentist. I walked in pretty anxious, and walked out feeling extremely happy that I went. The ladies at the front were very kind and inviting. Stephanie was my hygienist, and was a delight! She made me feel extremely comfortable, and was great to talk with! Dr. Christopher was also great! Very very happy with this service, and excited for my next appointment!

mary sherrell Edited 10 months ago

I thought i found a good dental office until I had to wait months for appointments unless I was spending money outside my insurance coverage. They don't except care credit unless you spend over $600. They are not organized and do not give. accurate info about procedure billing. They are all about the money. Very rude in billing explanations. If you're Medicare Advantage please be vigilant .